Gergana Hotel - Albena

Albena, Albena, Bulgariashow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as Best Luxury Hotels in Bulgaria

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Overview

The comfortable Gergana is placed next to the beachfront. The venue has 293 rooms and features a safety deposit box, a carpark and a gift store on-site.

Location

The center of Albena can be reached in 20 minutes' walk from the accommodation. This hotel is within 50 minutes' drive from Sea Garden.

There is an easy access to the golden beach.

Varna airport can be reached within a 30 minutes' drive from Gergana.

Rooms

This property offers soundproof guestrooms with TV set with satellite channels, cable channels and coffee and tea making facilities. Some units feature views of the sea. Bathrooms with a shower, a hairdryer and dressing gowns are provided in the rooms.

Eat & Drink

Guests can relax in the music bar serving hot drinks.

Leisure

Facilities for guests with children include cribs, child care and a kids' club. An array of activities such as jet skiing, horse riding and bowling are offered on site or in the area.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at EUR 5.11 per day.

Number of rooms:   293.

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Facilities
Wi-Fi
Parking

EUR 5.11 per day

Baggage storage
24-hour services

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant

Snack bar

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Massage

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Tubing
  • Horseback riding
  • Pool tables
  • Darts
  • Table tennis
  • Fishing

Services

  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Newspaper service

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Fax/Photocopying

Children

  • DVDs/ Videos for children
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal outdoor pool
  • Entertainment
  • Public terrace/Patio
  • BBQ facilities
  • Massage
  • Library

Room view

  • Sea view
  • Park view

Room features

  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Balcony
  • Ironing facilities

Bathroom

  • Hair dryer

Media

  • Television
  • Telephone
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting bedsFREEAll children4 - 12 yearsExisting bedsFREEThere are no cribs provided in a room.  There are no extra beds provided in a room. 
PetsPets are allowed on request.
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Rooms and availability

Double Room
  • Bed options:
    • 1 Double bed
    • 2 Single beds or 1 Double bed
    • Sleeping arrangements for 3 persons
  • Max occupancy:
    4 persons
  • Garden view
  • Heating
  • Balcony
  • Air conditioning
room details
Basic Double Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max occupancy:
    2 persons
Basic Single Room
  • Bed options:
    1 Single bed
  • Max occupancy:
    1 person
Basic Suite
  • Max occupancy:
    2 persons
Single Room
  • Bed options:
    • 1 Single bed
  • Max occupancy:
    1 person
  • Sea view
  • Heating
room details
Standard Triple Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max occupancy:
    3 persons
Show 3 more room typesLess
Location
  • City landmarks
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Getting around
Airports
Varna Airport (VAR)15.1 mi
Bourgas Airport (BOJ)61.3 mi
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You can book a shuttle, once your reservation is complete.
Reviews
8.0
Greatbased on 21 reviews

Rating by category:

8.0
Rooms
9.5
Service
9.3
Location
  • 8.2
    Great

    Very clean and cozy hotel, good services, nice rooms, excellent food.

  • 6.2
    Nice

    I liked that the hotel was right on the beach, quiet, with family rooms. The animation team was good, a nice pool and possibility to make sport, massages and also it was a small shop very ussefull. The beach is with sand and very clean. Same the water.

    We had problems with the food. The same food all the days and the cakes were bad, only chemicals. Also we had indigestia because of somthing that we have eat. The room cleaning was not ok because the lady who was in charge came only in the afternoon, after 1 -2 o'clock and when you have children this is a problem. They must clean the room in the morning when all the people are at the beach.The carpets are old on the corridors and in the rooms, too. They need to be changed.

  • 5.8
    Guest rating

    We had a verry bad experience with the personal ,starting with reception manager,restaurant manager,and ending with pizza boy.Verry unfriendly staff.The food was verry good and the cleaning as well.Hotel position verry convenient.We will not go back again.

  • 7.0
    Very good

    The hotel is old but in good condition and clean. It is on the beach in a very green area (Baltata natural reservation). If you like the nature it is the best choice. Its very suitable for families with children. If you are not looking for details the hotel is good and recommended. There is free wired Internet in the room and also 2 sundeds (without mattress) and an umbrella for every room.

    The staff should be more polite or at least not indifferent with the quests. They should smile :) The room is small and also the bathroom. The food is good but nothing special, if you want something special you will not find it there. I think the manager of the hotel should go to a serious hotel management course. There are little thinks that could be done and make the difference. They should charge 5-10 euro extra per room and offer free of charge the mattress for the sun beds and also they should change the beach towels free of charge. Many people were very annoyed about the desperate guy that was looking if someone is using mattresses and has not paid 3 bgn. Free wireless Internet is also required.

  • 5.8
    Guest rating

    The Beach

    The elevators and the frog's.

  • 8.8
    Great

    The price at Eu40 per night was excellent for full board via Booked.net -- a massive reduction in price. The location at the end of the resort was excellent and access to the centre was easy via the little train or 10 minute walk (though it was quite easy to get lost at first.) Being a holiday resort gave the hotel a very cosmopolitan flavour.

    People on holiday like a drink but there were a couple of drunken Belgians there being rude and loud at night -- lots of crude talk about prostitutes and sex -- and it might have been better if the hotel staff had tackled them. In the resort the taxi drivers are dishonest and to use them you need to bargain. Internet was only available from the lobby which was a slight niggle.

  • 5.0
    Guest rating

    The hotel is just on the beach, clean room, good selection of food and beverages at the buffet, friendly staff.

    I asked for a room with sea view when I booked my room over the internet and what I've got was a room with river/swamp view. The room was very noisy in the evening and during the night and that because of the hundreds of frogs living just outside the balcony. It was nice to know that there are no room available before departing home. The TV in the room is just a desktop monitor and the TV channel selection is poor.

  • 8.8
    Great

    Staff was friendly and food was pretty good

    room seemed kind of small for a 4star hotel

  • 7.0
    Very good

    the weather was fine and the location of the hotel is great.

    I paid the parking fee at hotel (2.5 euro) but the ticket was not validated, so at the barrier (it was Access Denied) i hat to pay again, this time 5 euro. They said that "it's the hotel mistake".

  • 6.6
    Nice

    Is the second year when I stay at this hotel, last time I went with another travel agency. For a family with a small children location is perfect, is a very quiet place and on the beach. The room are small ,but I don't go there for that, and the cleaning personal try to cheep a relatively clean area, but is a old renovated hotel and are some flaws in the pipes, I stay all the time with window open for fresh air.

    The all inclusive system must be 24/24 and this year the chef didn't have so much imagination at the menu, last year was much better and much variate. The elevators are a nightmare - too small, just two for so many rooms and with a erratic work plan ;)

  • 8.8
    Great

    Good all inclusive hotel. Plenty of facilities for families and good selection of food at meal times, also plenty of snacks throughout the day. Good location on the beach with guaranteed sun beds on the beach which when chosen are yours for the duration of your stay. A good stay.

    Receptiion staff on checkout could have been a little more cheerful but generally staff pleasant.

  • 7.4
    Very good

    Довольно вежливый персонал. Фото номеров соответствуют действительности. Тихий, спокойный отель окружённый лесом и речушкой. Идеально подходит для семейного отдыха и пенсионеров (90% клиентов составляли немцы пенсионного возраста). Все 4 бара отеля работают практически "до последнего клиента".

    Нет обещанных халата и тапочек(а они во многом создают комфорт).Нет СПА-центра,его придётся искать в других отелях курорта. Еда съедобна и безопасна, но восторга не вызывает.Проблематичная оплата кредиткой,упорно склоняли к оплате наличными-возможно обсчитали.Вид на море-10 евро,сейф-15евро/нед

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as Best Luxury Hotels in Bulgaria

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting bedsFREEAll children4 - 12 yearsExisting bedsFREEThere are no cribs provided in a room.  There are no extra beds provided in a room. 
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
Varna Airport (VAR)15.1 mi
Bourgas Airport (BOJ)61.3 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room